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    Cybersecurity and Privacy

    An Essential Priority within the Mindray Distributed Monitoring Network

    Mindray is committed to protecting patient data and ensuring privacy\r\n

    The digitization of healthcare in the U.S. continues to accelerate. From Electronic Medical Records (EMRs) to millions of connected medical devices, the flow of patient information is increasing exponentially. With such an increase in the volume and modes of data transmission, there comes a greater vulnerability to cybercrime. As a result, cybersecurity and privacy is an ever-growing concern within the healthcare sector.

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    Mindray North America maintains ISO/IEC 27001:2013 certification, further demonstrating our commitment to industry best practices, risk management, training, and robust security policies and systems for managing corporate, employee, customer, and partner information.

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    Cybersecurity with our products focuses on three key areas - Endpoint Security, Patient Privacy, and Security by Design. 

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    Mindray is committed to protecting patient data and ensuring privacy

    The digitization of healthcare in the U.S. continues to accelerate. From Electronic Medical Records (EMRs) to millions of connected medical devices, the flow of patient information is increasing exponentially. With such an increase in the volume and modes of data transmission, there comes a greater vulnerability to cybercrime. As a result, cybersecurity and privacy is an ever-growing concern within the healthcare sector.

     

    Mindray North America maintains ISO/IEC 27001:2013 certification, further demonstrating our commitment to industry best practices, risk management, training, and robust security policies and systems for managing corporate, employee, customer, and partner information.

     

    iso 27001

     

    Cybersecurity with our products focuses on three key areas - Endpoint Security, Patient Privacy, and Security by Design. 

     

     

    • Endpoint Security

      Mindray starts by reducing the network attack surface by segmenting the network, eliminating unnecessary pathways, and restricting access to communications on the network. Finally, locking down and securing these medical devices is the definitive and core component of Mindray Endpoint Security.

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    • Patient Privacy

      The BeneVision Distributed Monitoring System (DMS) utilizes user access controls and customized screen configurations to support patient confidentiality. Data displayed on the screen or in reports is configurable to limit patient information. Patient data is securely encrypted on the DMS Servers and in transit. Logs obtained for troubleshooting are extracted without PII or encrypted to protect patient information. Lastly, Mindray integrates with the hospital’s Active Directory to centrally manage user accounts, rights, and permissions to comply with secure password policies. When deployed simultaneously, these various strategies prove effective in supporting patient privacy.

      User Access Control is vital in protecting remote access of data from hospital PCs and mobile devices. Mindray Clinician Authentication Service utilizes User Accounts defined within the facility Active Directory offering a custom medical device role definition with over 22 Rights to select from and are assigned by facility and department.

    • Security by Design Throughout the Network

      This type of security focuses on elements that are inherent in the device or system with the explicit purpose of maintaining security. It all starts during product development, where security risk management, security design practices, and security code analysis are performed. Rigorous testing such as Fuzz testing repeatedly bombards a computer application with erroneous random data to look for system crashes and memory leaks. Data obtained from this type of testing can identify any system instability in very challenging circumstances so that these instabilities can be addressed in the design phases before product release. Like Fuzz testing, Penetration testing is another automated technique that simulates a cybersecurity attack to identify both vulnerabilities and strengths within a software application or system. Security by design continues well beyond product release; Mindray continuously evaluates patches and security updates to ensure product security over time.

    • Defense-in-Depth

      Mindray’s multifaceted cybersecurity strategies can best be described as Defense-in-Depth. There is no single solution for cybersecurity, but rather a series of measures working together in unison to have a net positive effect. All of the strategies described here are methods that complement existing institutional efforts to reduce the incidence of cybercrime.

    Cybersecurity Announcements and Patches\r\n

    In an effort to maintain product security and customer satisfaction, Mindray evaluates known cybersecurity threats. These efforts include identifying to what extent known threats can impact patient care, as well as the efficacy of released patches pertaining to any particular Mindray-embedded operating system version.

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    Cybersecurity Announcements>>

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    Monthly Cybersecurity Patches>>

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    Cybersecurity Announcements and Patches

    In an effort to maintain product security and customer satisfaction, Mindray evaluates known cybersecurity threats. These efforts include identifying to what extent known threats can impact patient care, as well as the efficacy of released patches pertaining to any particular Mindray-embedded operating system version.

     

    Cybersecurity Announcements>>

    Monthly Cybersecurity Patches>>

    Mindray CARE Team Support
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    When you invest in Mindray solutions,you gain access to the Mindray CARE Team-a serviceorganization dedicated solely to ensuring you get the most use out of your equipment,so youcan ensure your patients get the most out of their care. Our dedicated field service team andin-house technical support organization represent one of the largest direct service teams in the industry.

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    Purchase from Mindray includes comprehensive clinical training and 24/7 remote technical support.

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    Visit Mindray's CARE team page.

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    Mindray CARE Team Support

    When you invest in Mindray solutions,you gain access to the Mindray CARE Team-a serviceorganization dedicated solely to ensuring you get the most use out of your equipment,so youcan ensure your patients get the most out of their care. Our dedicated field service team andin-house technical support organization represent one of the largest direct service teams in the industry.

    Purchase from Mindray includes comprehensive clinical training and 24/7 remote technical support.

    Visit Mindray's CARE team page.